RETURN AND EXCHANGE POLICYLast Updated: 4/10/2024
Thank you for shopping at
sofikulin.comIf, for any reason, You are not completely satisfied with a purchase, we invite You to review our Policy.
The following terms are applicable for any products that you purchased with us.
INTERPRETATION AND DEFINITIONSInterpretationThe words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
DefinitionsFor the purposes of this Return and Exchange Policy:
Business Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to
Reliable Technologies SL Located at CAROLINA PARK, 0 - 29602 Marbella (Málaga) EDF ARIES
OFICINA 40 Y 41.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to My Site, accessible from
sofikulin.comYou means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
GENERAL RETURN POLICYProduct that are bought from the
Physical Stores can’t be returned. All Items are eligible for return and would be processed if conditions are met.
REFUND POLICYIn order to be eligible for a refund, you have to return the product within
7 days of your purchase. If the product is damaged in any way, or you have initiated the return after
7 days have passed, you will not be eligible for a refund.
In order for the product to be eligible for a
Refund, make sure these conditions are met:
- Product must have the receipt or proof of purchase
After we receive your product, our team of professionals will inspect it and process your refund. The money will be refunded to the
Original Payment Method you’ve used during the purchase.
HOW TO INITIATE A RETURNIf you have a request for Return, Refund or Exchange and if you have further clarification and questions, Please do not hesitate to contact us through our:
Email Address:
info@sofikulin.comYou will be updated for their Return Status through their
EMAIL, provided that contact information is recorded to us.